Generated privacy notice – general business
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You said you collect or use personal information about children, or you weren’t sure. If your products or services are likely to be accessed by people under the age of 18 you must make sure the way you present it is suitable for those children and can be understood by them. This could include using bite-sized information, diagrams, logos, videos or interactive content that will attract and interest children. For more information, see our guidance on designing data transparency for children. Please note, if you’re providing any online services, you must also consider the ICO Children’s Code.
Presently Me customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- How to complain
Contact details
Telephone
07597903560
kendal.tipper@hotmail.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Date of birth
- Health information (including dietary requirements, allergies and health conditions)
- Records of meetings and decisions
We also collect or use the following special category information to provide services and goods, including delivery. This information is subject to additional protection due to its sensitive nature:
- Health information
We collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Recorded images, such as photos or videos
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
- Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
- Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
- Directly from you
How long we keep information
Data Retention Policy for Personal Data (Including Health Information)
How Long We Keep Your Data
We’ll only hold onto your personal data (including health info) for as long as we’re working together. Once our professional relationship ends, we won’t keep it longer than necessary, just enough to wrap things up legally or if you’ve given us permission to hold onto it for a specific reason.
Your Consent Matters
We don’t do anything with your data without your clear consent. If at any point you change your mind, just let us know, and we’ll adjust accordingly.
Disposing of Confidential Waste
Sensitive information gets shredded or securely deleted (digitally).
Vital Interests (Just in Case)
In rare situations—like a medical emergency—we might need to use or share your data without consent if it’s necessary to protect someone’s life. But this is only a last resort, and we’d always aim to act in the most respectful way possible.
Who we share information with
Others we share personal information with
- Organisations we need to share information with for safeguarding reasons
- Emergency services
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
17 May 2025